At Belmondgrace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, or services.

By visiting www.belmondgrace.info, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you interact with our website or place an order.

Personal Information may include:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information may include:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We collect your information to:

  • Process and deliver your orders
  • Provide customer support and updates
  • Improve website functionality and user experience
  • Send promotional emails or messages (only if you opt in)
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to any third parties.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and optimize our services.

You can choose to disable cookies through your browser settings, though it may affect your experience on our site.

4. Data Security

We use industry-standard security measures to protect your information:

  • Secure Socket Layer (SSL) encryption
  • Secure third-party payment gateways
  • Restricted access to personal data within our team

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute data security but we do our best to protect it.

5. Sharing of Information

We may share your information with:

  • Trusted logistics partners for order delivery
  • Third-party payment processors for secure transactions
  • Legal authorities, if required by law

All third parties we work with are obligated to handle your data responsibly and in accordance with privacy standards.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent to receive marketing communications

To exercise your rights, email us at info@belmondgrace.info.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing personal data.

8. Children’s Privacy

Belmondgrace does not knowingly collect or market to individuals under the age of 13. If you are a parent or guardian and believe we’ve collected information about your child, please contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the “Effective Date” at the top. Continued use of our website after changes indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, feel free to contact us:

📧 Email: info@belmondgrace.info
📞 Phone: +91 99909 12121
🏢 Office Address: New Delhi – 110019
🕒 Office Hours: Monday to Saturday, 10:00 AM – 6:00 PM