Welcome to Belmondgrace – your go-to destination for bold, feel-good snacks made from real ingredients and zero nonsense. These Terms & Conditions govern your access and use of www.belmondgrace.info and our associated services. By using our website or purchasing our products, you agree to be bound by these terms.

Please read them carefully before continuing.

1. Introduction

Belmondgrace (“we”, “our”, “us”) operates the website www.belmondgrace.info. The terms “you” and “your” refer to the user or customer of our platform. These Terms apply to all site visitors, users, and customers.

2. Product Use & Information

We aim to offer snacks that are bold in flavor and honest in ingredients. However:

  • All product descriptions, ingredients, and nutritional values are provided for general information only.
  • Individual results and reactions may vary. If you have allergies or dietary restrictions, read product labels carefully.
  • We reserve the right to change product information, packaging, or availability at any time without notice.

3. Orders & Payments

  • All orders placed through our website are subject to availability and acceptance.
  • Prices listed are in INR and inclusive of applicable taxes unless otherwise stated.
  • Payment must be made via accepted methods at checkout (e.g., credit/debit cards, UPI, wallets).
  • We reserve the right to refuse or cancel any order for reasons including product availability, inaccuracies in pricing, or suspected fraud.

4. Shipping & Delivery

  • We aim to dispatch all orders within 1–3 business days from the date of confirmation.
  • Delivery timelines vary depending on your location but typically range between 3–7 working days.
  • We are not responsible for delays caused by courier partners, weather, or events beyond our control.
  • Please ensure your shipping details are accurate. Incorrect information may lead to failed or delayed deliveries.

For full details, refer to our [Shipping & Delivery Policy].

5. Returns & Refunds

Due to the consumable nature of our products, returns are limited. However, we’ll make it right if:

  • You receive the wrong product
  • Your item is damaged or expired upon arrival

To be eligible for a refund or replacement:

  • Email us at info@belmondgrace.info within 48 hours of delivery
  • Attach clear photos of the product, packaging, and invoice

Approved refunds will be processed within 7–10 business days via your original payment method.

Read our full [Returns & Refund Policy] for complete details.

6. Intellectual Property

All content on this website—including product names, logos, text, graphics, images, and packaging designs—is the intellectual property of Belmondgrace. You may not copy, modify, distribute, or use any content without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Belmondgrace is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our total liability for any claim shall not exceed the value of the product purchased.

8. Privacy Policy

Your privacy matters to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal data.